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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ben vandermate

October 24, 2024

5  out of  5
rating by ben vandermate
"Fantastic customer service. Won’t go anywhere else for my Insurance needs!"
We responded:
"Thank you so much for your fantastic feedback! We’re delighted to hear that you’re pleased with our customer service. Your loyalty means a lot to us, and we’re honored to be your go-to for all your insurance needs. If you ever need anything, please don’t hesitate to reach out. "
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Shawn Jason

October 24, 2024

5  out of  5
rating by Shawn Jason
"Jonathan Ritchie is one of a kind, he’s exactly who you want to handle all of your insurance needs. Customer for life! Thanks Jonathan for all you do for me!"
We responded:
"Thank you so much for your wonderful feedback! Your loyalty and trust in us mean the world, and we’re grateful to have you as a customer for life. We’ll be sure to pass along your kind words to Jonathan. If you ever need anything, please don’t hesitate to reach out. 😊"
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Craig Messer

October 2, 2024

5  out of  5
rating by Craig Messer
"State Farm has serviced us for 40+ years in both Iowa and now Arizona. Monica has been so kind and knowledgeable about all aspects of policy and insurance needs when concerns arise. She is indespensible; very organized with a congenial personality, and a valued part of the State Farm team. She is a keeper, Jonathan."
We responded:
"Craig, thank you for your loyalty to State Farm over the past 40+ years! We’re thrilled to hear about your positive experiences in both Iowa and Arizona. Monica’s kindness, knowledge, and organizational skills truly make her an indispensable part of our team. We’re delighted to know that she has been able to assist you with all your policy and insurance needs. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to Monica."
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Sean Okeefe

September 10, 2024

5  out of  5
rating by Sean Okeefe
"Best State Farm Agent in Arizona"
We responded:
"Sean, thank you for taking the time to leave our office a five-star review. We appreciate your business and trusting State Farm with your insurance needs. Please don't hesitate to reach out with any questions or concerns. We are here every step of the way!"
Profile photo of MacKenzie Ruckman

MacKenzie Ruckman

June 19, 2024

5  out of  5
rating by MacKenzie Ruckman
"I always get great service from this office!"
We responded:
"Hi MacKenzie, thank you for the kind words and for trusting State Farm with your insurance needs. We look forward to working with you for many years to come!"
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Justine Dusanek

November 21, 2023

5  out of  5
rating by Justine Dusanek
"Jonathan and his entire office are always so responsive and prompt to our requests."
We responded:
"Justine, thank you for the wonderful review!"
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brandon Wills

November 7, 2022

5  out of  5
rating by brandon Wills
"Excellent place and staff!!!"
We responded:
"Thank you Brandon for the give star review and kind words. We truly appreciate your support!"
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Vince Peralta

April 5, 2022

5  out of  5
rating by Vince Peralta
"I've been with State Farm for many years and have been very happy with their great rates and service. If I have any questions or have a policy change, they get back with me the same day, or first thing the next morning. I'll continue to use State Farm from here on out."
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Kaden Adams

March 9, 2022

5  out of  5
rating by Kaden Adams
"Great customer service, jordan helped me find the best and most affordable plan for my insurance needs! Definitely a lifetime customer!"
Profile photo of Brian Reeck

Brian Reeck

March 9, 2022

5  out of  5
rating by Brian Reeck
"Great group of girls! They really do care about my insurance needs. They even called me on my birthday. I’m proud to say I’m part of the State Farm Jonathan Ritchie office. I would give them 10 stars if I could."
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Jennifer Pitts

March 9, 2022

5  out of  5
rating by Jennifer Pitts
"Best office ever!"
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Brittny Gifford

January 22, 2021

1  out of  5
rating by Brittny Gifford
"After 10 years of being with State Farm and two small weather claims for my home years apart. I was dropped. I contacted Jonathan's office to ask why and if there was anything he could do. No response. Email, follow up emails, calls, voicemails - nothing. Two weeks later when I changed insurance companies and cancelled my auto policy I got a text from he saying thanks for my time with State Farm. What a joke."
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Bryan Curtis

July 15, 2020

5  out of  5
rating by Bryan Curtis
"Best people!"
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Paul Crump

October 26, 2017

5  out of  5
rating by Paul Crump
"Bought life insurance throug Jon’s office and had a great experience. Staff was friendly and knowledgeable. When it was time to sign it was quick and easy. They weren’t trying to sell me stuff I dont need. Good company. Great experience."
Profile photo of Aaron Blackburn

Aaron Blackburn

August 20, 2015

2  out of  5
rating by Aaron Blackburn
"After having State Farm for 20+ years and I had someone vandalize my home and needed help. I made a claim to get it fixed... so State Farm dropped me like a bad habit. Seriously sent me a letter and dropped me! Now I'm having a hard time finding insurance because every new company ask if I have filed a claim in the last year. WOW! Jonathan Ritchie's office is real good at taking my money every month, but absolutely no help when I really needed them. None! Even when they knew I wasn't happy and having a hard time, nobody called or cared at all. They did however notified my mortgage company that I didn't have insurance, so now they are freaking out too. Perfect! Thanks guys! I'm so glad you enjoyed the commission of my account for all these years only to poke your head in the sand when I really needed you."